Privacy Policy – Creatify Design

Last updated: 22/01/2026

Creatify Design (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and disclose your information when you visit our website, place an order, submit design files, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

1.2 Order & Design Information

• 3D design files submitted by you

• Customization details, dimensions, materials, and instructions

• Order history and communication related to projects

1.3 Payment Information

• Payment details processed securely through third-party payment gateways
  (We do not store card or banking information on our servers.)

1.4 Website Usage Data

• IP address

• Browser type

• Pages visited

• Time spent on the website

• Cookies and analytics data

2. How We Collect Information

We collect information:

• Directly from you when you contact us, place an order, or submit files

• Through payment, hosting, or communication platforms

• Automatically through cookies and analytics tools when you browse our website

3. How We Use Your Information

We use your information to:

• Process and fulfill 3D printing orders

• Communicate regarding quotes, production, delivery, or support

• Improve our products, services, and website experience

• Maintain internal records and analytics

• Send updates, offers, or promotional communication (only if you opt in)

• Comply with legal and regulatory requirements

4. Design File Confidentiality & Intellectual Property

• All design files shared with Creatify Design are treated as confidential.

• Files are used only for order fulfillment, unless you give explicit permission for display, portfolio, or promotional use.

• You confirm that you own the rights or have authorization to submit the designs.

• Creatify Design is not responsible for intellectual property violations related to user-submitted content.

5. Disclosure of Information

We may share your information only with:

• Trusted third-party service providers (payment gateways, logistics, hosting)

• Professional advisors (legal, accounting) when necessary

• Authorities if required by law

We do not sell, rent, or trade your personal information to third parties.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Analyze website traffic

• Improve performance and usability

• Enhance user experience

You may disable cookies in your browser settings, but some features may not function properly.

7. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data. Access to information is limited to authorized personnel only.

However, you acknowledge that no online system is completely secure, and we cannot guarantee absolute security against unauthorized access or breaches.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders and services

• Meet legal, accounting, or regulatory obligations

• Resolve disputes

9. Your Rights

You have the right to:

• Request access to your personal information

• Request correction or updates

• Request deletion of your data (subject to legal obligations)

• Withdraw consent for marketing communications

Requests can be made by contacting us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Creatify Design. We are not responsible for the privacy practices of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website implies acceptance of the updated policy.

12. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:
Email: designcreatify@gmail.com
Company Name: Creatify Design